Log in to the Chill Money Hub

After you have completed your online application, we’ll send you an email with a link to the Chill Money Hub where you will be able to upload the supporting documentation for your Chill Money loan or credit card.

When you click the link, you will be brought to the login page. Simply enter your date of birth to log in.


Upload your documents

When you log in to the Chill Money Hub, you will need to upload your three supporting documents: Proof of IdentificationProof of Address and Proof of Income (your most recent personal bank statements showing your name and address – this can be downloaded as a PDF from all bank websites on all devices and then uploaded to the Document Portal).

When you are ready hit select and go to step 3!

Ready to submit your documents but unsure about how to do it? Please visit our page which explains the correct way to send your documents.


How to upload

There are many ways of uploading your documents depending on where you have stored the required documents: Photos, Files and iCloud.


Take a photo

Press the photo icon with your phone, take a photograph, upload or click your photo library and select file from your drive on your device.


Attach a document

Click on the desired location and upload your files.


Submit your documents

All that’s left to do is click continue!

Put the kettle on…

Your documents have been submitted for review and you will now receive a final text to examine your contract and set up your direct debit. For this you will need your BIC and IBAN. Don’t worry, you’re almost done!


Fill in your bank details

Fill in your BIC and IBAN details.

Click that you have an account in ROI and also click ‘authorised to set up direct debit’.


Sign the contracts

Now click on the credit agreement and other documentation. Be sure you review the attachments as this is your contract. Once you have read and agree to the terms click ‘I have read and accept the terms and conditions’. This is your electronic signature and will now finalise your loan or credit card. Click confirm.



On taking out a Chill Money loan or credit card. A copy of the agreement will be posted to you for your records. You have nothing else to do! If you are a loan applicant, your funds will be in your account shortly. For credit card customers, your card will be posted out to you soon with instructions on how to activate it.